Dr. Moamen Nada — Home Healthcare Services

We delivered a comprehensive development project for Dr. Moamen Nada Home Healthcare, starting with on-site immersion and a full current state assessment. We designed the operational structure and job descriptions, and built the entire internal operations workflow. We trained the call center team on professional client engagement, and formed a dedicated contracts team to open new business channels. We developed marketing and expansion plans, alongside providing ongoing management and marketing consulting.

On-site immersion & current state assessment

Operational structure & job description design

Internal operations workflow design

Call center team training

Contracts team formation

Marketing plan development

Expansion & development planning

Management & marketing consulting